Skip to main content
How do I put my real signature on documents versus the ones that are preset? Thanks

Hello,

Thank you for reaching out here in the DocuSign Community.

I understand you would like to use your actual signature to sign documents.

Sure, this can be possible by creating a signature and either uploading a picture of your signature or using our draw option: https://support.docusign.com/s/document-item?language=en_US&bundleId=jux1643235969954&topicId=xmt1578456441423.html&_LANG=enus

In the case where your saved signature does not show, you can use the option to upload or draw during the signing process: https://support.docusign.com/s/document-item?language=en_US&bundleId=yca1573855023892&topicId=dga1573854990297.html&_LANG=enus

Please note that depending on the settings of the sender's account, the option to upload or draw might not be available.

Let us know if you need further assistance with this.

Best regards,

Nathaly | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue!

Hi,

We have the opposite issue. We would like signers to only be able to use the Docusign preset signatures, we do not want signers signing with handwritten or drawn signatures.

How do we prevent them from doing that?

Thanks.

Hello,

Thank you for reaching out here in the DocuSign Community.

Sure, to have your signers only use adopted signatures instead of drawn or uploaded, you would need your admin to go to:

  1. Settings
  2. Signing Settings
  3. Select the hyperlink "Signature Adoption Configuration": https://support.docusign.com/s/document-item?language=en_US&bundleId=pik1583277475390&topicId=dqc1583277355406.html&_LANG=enus
  4. Select the options "Disable Draw Signature" and "Disable Upload Signature": https://support.docusign.com/s/document-item?language=en_US&bundleId=pik1583277475390&topicId=srv1583277356044.html&_LANG=enus
  5. Save

Note: Some advanced features and options are supported only in certain DocuSign plans. Your account plan might not support some options discussed in this help topic. For more information about which options are available for your account, contact your account administrator. Or, visit our Plans and Pricing web page for more details on the features included with your plan.

Compare eSignature plans & pricing

Let us know if you need further assistance with this.

Best regards,

Nathaly | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue!

Reply


Code of Conduct