Skip to main content
Newcomer
April 25, 2024
Question

email option for clients signing documents

  • April 25, 2024
  • 5 replies
  • 97 views

I want an email option for when I send documents to my clients 

    5 replies

    Alexandre.Augusto
    Docusign Employee
    Docusign Employee
    April 26, 2024

    Hello, @jamicarp 

     

    Welcome to the Docusign Community!

     

    When you create an envelope you must specify at least one recipient, type the Full name and Email address as the delivery method option. After sending the envelope, your recipient or recipients will get an email notification to sign the document.

     

    Have you tried that or are you talking about another thing?

     

    Best,

    Alexandre 

    Your feedback is very appreciated! You can give a Like and mark this answer as the "Best Answer" for your issue. DocuSign University http://dsucustomers.docusign.com
    Justin Jiang
    Established Contributor
    Established Contributor
    April 27, 2024

    All envelopes go the recipients email. Just make the email is not caught in the spam filter.

    Welcome to the DocuSign Community and University! Your feedback is immensely appreciated. If this answer resolves your issue, please feel free to give it a Like and mark it as the "Best Answer". This helps others in the community find the information they need. Visit us at http://dsucustomers.docusign.com for more resources and support.
    Docusign Employee
    May 13, 2024

    Hi @jamicarp,

     

    I hope you are doing well.

     

    I would like to confirm if you need further assistance, feel free to let me know and I will gladly help you address the situation as soon as possible.

     

    Best regards,

     

    Christopher | Docusign Community Moderator

    "Select as Best" below if you find the answer a valid solution to your issue.

    jamicarpNewcomerAuthor
    Newcomer
    May 13, 2024

    I have figured it out, i just needed to upgrade my package. 
    thank you. 

    Docusign Employee
    May 13, 2024

    Hi @jamicarp,

     

    I hope you are doing well.

     

    I am glad to hear that you were able to find a resolution for this.

     

    Best regards,

     

    Christopher | Docusign Community Moderator

    "Select as Best" below if you find the answer a valid solution to your issue.