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Deleting a free account


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I have a free account that was automatically created when someone needed me to sign a document. Then after a few months I opened a paid account. Now I want everything to flow through my paid account but when this one person sends me docs to sign it goes to the free one. How do you delete a free account?

Best answer by Community Expert

Welcome to the Community, 

I am glad that you upgraded to a paid account. 

You can easily (https://support.docusign.com/articles/How-do-I-cancel-or-downgrade-my-account) close your account from within the DocuSign application.  It is the same process, with a duplicate account. 

 

Happy Holidays, 

Marc

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10 replies

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  • Docusign Employee
  • 1935 replies
  • Answer
  • December 1, 2015

Welcome to the Community, 

I am glad that you upgraded to a paid account. 

You can easily (https://support.docusign.com/articles/How-do-I-cancel-or-downgrade-my-account) close your account from within the DocuSign application.  It is the same process, with a duplicate account. 

 

Happy Holidays, 

Marc


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Thanks Marc!


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please Unsubscribe me.

someone else opened account


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Hi I need help to delete a free account that i have created today. Thanks


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Please delelte my free account and confirm me that Docusign does not have my email or any collected data from me anymore. Thanks


Forum|alt.badge.img

Please delelte my free account and confirm me that Docusign does not have my email or any collected data from me anymore. Thanks


Forum|alt.badge.img

Please delelte my free account and confirm me that Docusign does not have my email or any collected data from me anymore. Thanks


Forum|alt.badge.img

Please delelte my free account and confirm me that Docusign does not have my email or any collected data from me anymore. Thanks


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#8

Please delelte my free account and confirm me that Docusign does not have my email or any collected data from me anymore. Thanks


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#9

Please delelte my free account and confirm me that Docusign does not have my email or any collected data from me anymore. Thanks