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New Voice
January 30, 2025
Solved

Creation (and deletion ?) of developer account problem

  • January 30, 2025
  • 3 replies
  • 146 views

Hello,

I created a developer account last week, I was able to use it and maybe 2 days later I was not able to log in anymore. I’m also not able to create another account (the form validation button spin and then don’t do anything as on this post).

I tried to clear cache/cookies, in a private window and also on my mobile.


Do someone known anything ?

Thanks ! 🙂

Best answer by mchalavon

Hello,

 

We opened a case and the problem is solved.

Thanks !

3 replies

Docusign Employee
February 12, 2025

Hello ​@mchalavon ,

Welcome to the Docusign Community and thank you for posting your concerns!

Apologies for the late reply. Are you still experiencing the issue? Where you able to login to your developer account?

Let us know if you need further assistance with this.


Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

mchalavonNew VoiceAuthorAnswer
New Voice
February 13, 2025

Hello,

 

We opened a case and the problem is solved.

Thanks !

Docusign Employee
February 13, 2025

Hello ​@mchalavon ,

Thank you for reaching back.

Glad to hear that your issue was solved, again, our apologies for the late reply and I hope you have a great day!


Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!