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Creation (and deletion ?) of developer account problem

  • January 30, 2025
  • 3 replies
  • 98 views

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Hello,

I created a developer account last week, I was able to use it and maybe 2 days later I was not able to log in anymore. I’m also not able to create another account (the form validation button spin and then don’t do anything as on this post).

I tried to clear cache/cookies, in a private window and also on my mobile.


Do someone known anything ?

Thanks ! 🙂

Best answer by mchalavon

Hello,

 

We opened a case and the problem is solved.

Thanks !

3 replies

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  • Community Moderator
  • February 12, 2025

Hello ​@mchalavon ,

Welcome to the Docusign Community and thank you for posting your concerns!

Apologies for the late reply. Are you still experiencing the issue? Where you able to login to your developer account?

Let us know if you need further assistance with this.


Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!


Forum|alt.badge.img+3
  • Author
  • New Voice
  • Answer
  • February 13, 2025

Hello,

 

We opened a case and the problem is solved.

Thanks !


Forum|alt.badge.img+17
  • Community Moderator
  • February 13, 2025

Hello ​@mchalavon ,

Thank you for reaching back.

Glad to hear that your issue was solved, again, our apologies for the late reply and I hope you have a great day!


Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!