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All of a sudden when I copy an envelope and delete the document and add a new one, the old document name still comes up as the envelope name. In the past it would always re-name the envelope based on what document I uploaded…????
Solved
Automatic naming of envelopes
+2- Newcomer
- 1 reply
Best answer by Alejandro.Ramos
Hi
Welcome to the Docusign Community!
We are glad to have you here and can't wait to help share as much knowledge as possible.
I am sorry to hear that your email subject line is not reflecting new documents added to your envelope, but I will assist you in getting to the root cause of the issue.
eSignature will only include the first document name added to the envelope by default.
We have escalated this area of opportunity to our engineering team in the past through ticket ID NDSESEND-5144. However, a fix to this behavior has not yet been rolled out due to competing priorities with other projects.
I encourage you to consider submitting your idea to be reviewed by our development team for possible implementation, so it can be reassessed by our engineers.
If you’re a Docusign Administrator for a corporate plan, you have the additional option of filing your request through a support case, or by reaching out to your Account Team.
Otherwise, please share your thoughts with our development team by emailing your request to
Feel free to let us know if you need further assistance with this.
Thank you for using Docusign, we hope you have a wonderful rest of your day!
Best regards,
Alejandro R. | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
+15- Community Moderator
- 2070 replies
- Answer
Hi
Welcome to the Docusign Community!
We are glad to have you here and can't wait to help share as much knowledge as possible.
I am sorry to hear that your email subject line is not reflecting new documents added to your envelope, but I will assist you in getting to the root cause of the issue.
eSignature will only include the first document name added to the envelope by default.
We have escalated this area of opportunity to our engineering team in the past through ticket ID NDSESEND-5144. However, a fix to this behavior has not yet been rolled out due to competing priorities with other projects.
I encourage you to consider submitting your idea to be reviewed by our development team for possible implementation, so it can be reassessed by our engineers.
If you’re a Docusign Administrator for a corporate plan, you have the additional option of filing your request through a support case, or by reaching out to your Account Team.
Otherwise, please share your thoughts with our development team by emailing your request to
Feel free to let us know if you need further assistance with this.
Thank you for using Docusign, we hope you have a wonderful rest of your day!
Best regards,
Alejandro R. | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
+15- Community Moderator
- 2070 replies
Hi
I hope you are doing well.
I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested?
If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.
Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.
Best regards,
Alejandro R. | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
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