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Auto navigation settings developer acct > production

  • September 25, 2024
  • 1 reply
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If I set auto-navigation within my developer account to stop at the top of each page and then go to signature, when the template is moved to the production account, will the auto-navigation settings there, override what I had programmed?  Our production account auto-navigation settings are set for all fields and I need it to stop at the top of each page for the user to read the document before signing.

Best answer by Alejandro.Ramos

Hi @REL,

 

Thank you for reaching out to the Docusign Community. 

Envelope Navigation settings are configured at the account level. Therefore, the template created in your Demo account will be subject to your Production account configuration, you will need to update your current selection in Settings>Signing Settings in order to correct this behavior.

Feel free to let us know if you need further assistance with this. 

 

Best regards,

Alejandro R. | Docusign Community Moderator  

Please click "Best Answer" below if you find my reply to be a valid solution to your issue!

 

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  • Community Moderator
  • 2070 replies
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  • September 26, 2024

Hi @REL,

 

Thank you for reaching out to the Docusign Community. 

Envelope Navigation settings are configured at the account level. Therefore, the template created in your Demo account will be subject to your Production account configuration, you will need to update your current selection in Settings>Signing Settings in order to correct this behavior.

Feel free to let us know if you need further assistance with this. 

 

Best regards,

Alejandro R. | Docusign Community Moderator  

Please click "Best Answer" below if you find my reply to be a valid solution to your issue!