Anyone having issues with DocuSign Powerform today?

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Both clients and internal users are getting a “Something went wrong, try again later” error when they access a docusign powerform link.

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Vinicius.RodriguesAnswer

Docusign Employee

Hi @Shilpa FBB and @Josh.Cohen !

Docusign reported an issue with accounts hosted in one of our servers. The develop team is working on it and an incident was opened.

You can find all details and updates here: https://status.docusign.com/incidents/ywvk6vp8k5ky

"Select as Best" below if you find my answer is a valid solution to your issue and mark it as resolved.

J

Josh.Cohen

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Yes, the whole site appears to be very slow in responding.

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Vinicius.Rodrigues

Answer

Docusign Employee

Hi @Shilpa FBB and @Josh.Cohen !

Docusign reported an issue with accounts hosted in one of our servers. The develop team is working on it and an incident was opened.

You can find all details and updates here: https://status.docusign.com/incidents/ywvk6vp8k5ky

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"Select as Best" below if you find my answer is a valid solution to your issue and mark it as resolved.

Vinicius.Rodrigues

Docusign Employee

Hi @Shilpa FBB and @Josh.Cohen !

Update: Incident IM-39794 has been resolved. The Docusign development team was able to identify the problem and fix it promptly.

If you want more information or require further assistance, please contact our Customer Support team mentioning incident IM-39794 in the subject of the ticket.

We are sorry again for what happened!

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"Select as Best" below if you find my answer is a valid solution to your issue and mark it as resolved.

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