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Docusign's Sleeping on AI While Google Eats Their Lunch

  • February 19, 2025
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Docusign's moat isn't signing - it's their agreement network. But that moat disappears if they miss the AI transformation. Stripe gets it - they released their agent toolkit because they know agents need to move money. But what about agreements?

I spent two months building an open-source Docusign Agents demo and toolkit that lets AI agents handle the mundane parts of agreements while keeping humans in control of signing. The vision: AI handles the complexity, humans make decisions. Docusign has the world's largest agreement network and comprehensive APIs. They could be the infrastructure layer for AI-enabled business agreements.

Instead, they're asleep at the wheel while Google enters the e-signature space for free.

Posting with intention to start a robust discussion.

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