Hello, ​@jccommjordan 

I didn’t understand why your uploaded document is getting without space between words.

Have you tried to use another Browser?

Best,

Alexandre

Hello ​@jccommjordan,

Thank you for reaching out to the Docusign Community.

I apologize for the inconvenience, when allowing recipients to view mobile-friendly documents, you will need to create the envelope with that intended, the system will not convert the envelope for you, however,  any feedback that can improve our users’ experience is always welcome. We invite you to share your product suggestions and feature requests on our dedicated ideas page (https://community.docusign.com/ideas), where we can collaborate to shape the future of our product together.

So you will need to remove the option to view the envelopes using the Mobile Friendly option, please see the Signing Experience Settings

Let us know if you need further assistance.

Best regards,

Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

Hi ​@jccommjordan,

I hope you are doing well.

I want to confirm if you were able to solve your issue by utilizing the suggested solution or if the information provided was useful. If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find. Otherwise, let me know and I will gladly help you address the situation as soon as possible.

Best regards,

Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.