Hi all, I am unable to get a LIVE person on the phone, and the Sales Rep we have does not seem to answer emails.
How do I get help, we just need to change our credit card but DocuSign has totally locked us out of the system.
As you can imagine, this is quote urgent. Would appreciate any advice.
Thank you!
Hello
Thank you for reaching out here in the Docusign Community. Welcome to the Docusign Community and thank you for posting your concerns!
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I also encourage you to create a case so one of our Support team can take a closer look at the issue. You may request to have an expert call you back.
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I understand that this situation may have caused some inconvenience, and for that, I sincerely apologize. Let us know if you need further assistance.
Best regards,
Rodolfo | Docusign Community Moderator
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