SpringCM vs. CLM

Question

We recently converted from SpringCM to Docusign CLM and I am not sure of the difference between these two products.  The layout is essentially the same, so what does CLM do that SpringCM didn’t or couldn’t do?

SpencerEllsworth · Accepted Answer

We recently converted from SpringCM to Docusign CLM and I am not sure of the difference between these two products. The layout is essentially the same, so what does CLM do that SpringCM didn’t or couldn’t do?

Hey there, as Adam_Dessurne mentioned, they should be pretty much the same. Here’s a laundry list of differences of which I’m aware:

Log In
- The Log In screen looks different
Apps Switcher
- This allows for switching between eSignature, CLM, Org Admin, and Insight in CLM.DS (aka CLM)
Home Page
- For CLM Admins, the Admin button in the top menu bar has been moved from the left side to the right side
User Management
- Users are now managed through Docusign Admin, rather than via CLM
User Permission Profiles
- The permission profiles for CLM now have different names, and the Guest permission profile no longer exists
Group Management
- Groups are now managed through Docusign Admin, rather than via CLM
Reports
- The interface has changed
- Workflow reports and Document reports are in a single view
Search
- The search box has been converted to an icon in the top menu bar
Electronic Signature Configuration
- CLM.DS (aka CLM) only supports integrated with Docusign eSignature, while CLM.CM allowed for integrating with other eSignature applications
Document Editing
- If you used the SpringCM Edit functionality previously, you may need to setup Docusign Edit functionality now
Dashboard
- Existing Docusign CLM customers will continue to have the option to use Classic or Beta
  Dashboards or both. New Docusign CLM customers will use only the new Dashboard

Adam_Dessurne · Answer

Great point! To a user, it should be pretty much the same. The back end is where the changes are applied. User Management is now done in your eSign account rather than directly within SpringCM. The product roadmap will be centred around CLM rather than the legacy SpringCM product also. The specific “List” of changes are not listed anywhere but you should be able to get tech support andenhancements easier moving forward.

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