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Newcomer
February 24, 2024
Solved

can't find moved documents

I selected move documents and while doing it allowed me to name a new folder but can’t find documents now

Jason.Wiswell
Docusign Employee
March 1, 2024

Always frustrating!  My recommendation is that whenever you lose track of a document due to move or workflow, etc., use the Search bar and you’ll see most recent documents touched displayed.  You can also leverage a Document Activity report using a Document Moved activity to find them.

Jason Wiswell | Principal Product Trainer | Docusign, inc.

2 replies

Jason.Wiswell
Docusign Employee
Docusign Employee
March 1, 2024

Always frustrating!  My recommendation is that whenever you lose track of a document due to move or workflow, etc., use the Search bar and you’ll see most recent documents touched displayed.  You can also leverage a Document Activity report using a Document Moved activity to find them.

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Jason Wiswell | Principal Product Trainer | Docusign, inc.
Justin Jiang
Established Contributor
Established Contributor
April 17, 2024

It might be in trash by accident.

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