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can't find moved documents

  • February 24, 2024
  • 2 replies
  • 48 views

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I selected move documents and while doing it allowed me to name a new folder but can’t find documents now

Best answer by Jason.Wiswell

Always frustrating!  My recommendation is that whenever you lose track of a document due to move or workflow, etc., use the Search bar and you’ll see most recent documents touched displayed.  You can also leverage a Document Activity report using a Document Moved activity to find them.

2 replies

Jason.Wiswell
Docusign Employee
  • Docusign Employee
  • Answer
  • March 1, 2024

Always frustrating!  My recommendation is that whenever you lose track of a document due to move or workflow, etc., use the Search bar and you’ll see most recent documents touched displayed.  You can also leverage a Document Activity report using a Document Moved activity to find them.


Justin Jiang
Established Contributor
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  • Established Contributor
  • April 17, 2024

It might be in trash by accident.