Web Form Attachment Field Operability

Question

I created a template requiring users to drop in an attachment file. Upon converting the template into a web form, I learned that the template filed requiring each user to submit a document did not translate to the Webform.

Does anybody know if this feature is operable via Webforms? This field worked when I tested as a Powerform, but not as a Webform. Does anybody have guidance re the Webform route, or is it just not possible today? 6.19.23 DS webform Test Thank you in advance!

Community Expert · Accepted Answer

Hello,Thank you for reaching out here in the DocuSign Community.I'm sorry to hear that the attachment field was not added to the Web form.The usage of the Attachment field can be used in the template that is used for the Web Form, however, this will not show until the signer opens the Web Form in their browser and fills in the information, and gets to the template section: https://support.docusign.com/s/document-item?bundleId=gmi1660583110357&topicId=qsr1660594082818.html&_LANG=enusLet us know if you need further assistance with this.Best regards,Nathaly | DocuSign Community Moderator"Select as Best" below if you find the answer a valid solution to your issue!

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