Role Error on Web Form

Hello @RhondaW ,

Welcome to the Docusign Community and thank you for posting your concerns!

I’m sorry to hear that the checkboxes are giving you an error. I understand it is showing that the field’s values can not be blank.

Do you have checkbox fields on your template with those Data Labels?

If so, can you confirm the values of those Checkboxes are blank?: Checkbox Group Properties Tooltip Labels and Values

Let us know if you need further assistance with this.

Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

Hello @RhondaW ,

Are you able to provide the information that I previously requested? If so, please do so in a reply to this question so that I am able to further assist you with your issue.

Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

@nathaly.monge  Thank you so much for responding!  I appreciate it.  

You are asking me for input on a Checkbox but the Recipient “Role Name” that I called Signer is NOT a checkbox but the person receiving the envelope with the attached Template.  There is no way to modify a data label for the Recipient of the envelope. 

I ended up just deleting the template altogether because I could not resolve the error and created a new template. The new one works just fine and had no errors!  Thank you so for responding. I’m good now! :)

Hello @RhondaW ,

Thank you for reaching back.

I’m glad to hear that the new template has not giving you issues, please let us know if any other issue arises or concern.

Let us know if you need further assistance with this.

Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!