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We want to enable the ability to require signatories to enter a code via SMS before signing, to verify their identity. We want to use Recipient Authentication and send them an SMS, but cannot find this in our demo/developer account. How do we get this capability added/enabled please?
Solved
How to get Recipient Authentication functionality added to our demo account?
+1- Newcomer
Best answer by Michael.Rave
You can create a Docusign Support ticket to enable additional features in the demo environment if they are not already enabled for the account. In general Docusign enables features for a specific account and the Docusign Administrator may have to enable and configure them as needed to make them available to the users of the account.
Please be aware that these may be paid features, which means they can only be enabled in the demo environment. To enable them in production they need to be included in the Docusign plan subscription or will be enabled when purchasing add-ons.
+19- Docusign Employee
- 1019 replies
- Answer
You can create a Docusign Support ticket to enable additional features in the demo environment if they are not already enabled for the account. In general Docusign enables features for a specific account and the Docusign Administrator may have to enable and configure them as needed to make them available to the users of the account.
Please be aware that these may be paid features, which means they can only be enabled in the demo environment. To enable them in production they need to be included in the Docusign plan subscription or will be enabled when purchasing add-ons.
- Community Moderator
- 2552 replies
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