When myself or my other signer on the account prepare a contract we sign first. It will not let either one of us sign. I hit the eSIGN] button and the working circle just goes and goes and we are never able to sign or pull up that document. This just started happening 08-22-24. I use this same contract several time a day and this customer is one of our larger customers that has received several contracts a month with no problems.
I’m having the same issue.
I am also having the same issue (single signer here.
Same here… I checked DownDetector and it shows that the SF Bay Area has a high level of issues… Hope they fix it soon…!!
I m in SW Pa so that should not effect me. I have tried multiple times in the last 2 days.
So I just went onto the DocuSign support page and filed a case. 30 seconds later, the link worked and I was able to sign the doc. I’ve been trying for five hours to get this to work. Maybe you all could file a case and it will be looked at asap.?
JGW, thanks for the tip. I didnt file a case I just tried to sign again and it worked.
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