Back to Docusign.com
No one to chat with or no one to talk to.
How to get it?
Solved
Where is the sup00rt?
+2- New Voice
Best answer by Christopher.Alpizar
Hello
Thank you for reaching out to the Docusign Community.
I want to confirm if you need further assistance, per the community guidelines (https://community.docusign.com/site/terms) we can only provide you with general information, the Account Admin will need to contact Support directly for Billing Inquiries, Account Change Requests, or Feature enablement. To open a support case in the Docusign Support Center, go to the "Get Support" section and select "Open a Support Case". Log in using your Docusign credentials and select a case subject. If you have multiple Docusign accounts, choose the appropriate account to continue. Open a case in the Docusign Support Center.Ā If your issue is with removing the feature you will need to open the case. If not can you provide more information?
Note: Some advanced features and options are supported only in specific Docusign plans. Your account plan might not support some of the options discussed in this help topic. Contact your account administrator for more information about which options are available for your account. Or, visit our Plans and Pricing web page for more details on the features included with your plan. Compare eSignature plans & pricing.
Let us know if you need further assistance.
Ā
Best regards,
Christopher | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue.
+18- Hero
please reference this document:
https://support.docusign.com/s/articles/How-do-I-contact-DocuSign-Customer-Support?language=en_US
Do you have a docusign account?
FreeLink/ē«čæäæ”ęÆ
š DocuSign Partner |Ā Partner Profile
š 2024 APAC Reseller Growth Partner of the Year
š§ The first in APAC to pass the DocuSign eSignature Technical Consultant certification.
š Expertise in DocuSign integrations with on-premises systems for leading enterprises across various industries.
Feel free to reach out for collaboration opportunities.
+2- New Voice
- Log into your Docusign Support Center account.
- SelectĀ ManageĀ Cases.
But,
There aint that choice of āManage Casesā in any kind om menues...
+18- Hero
do you find the menu? if not please share screenshot.
FreeLink/ē«čæäæ”ęÆ
š DocuSign Partner |Ā Partner Profile
š 2024 APAC Reseller Growth Partner of the Year
š§ The first in APAC to pass the DocuSign eSignature Technical Consultant certification.
š Expertise in DocuSign integrations with on-premises systems for leading enterprises across various industries.
Feel free to reach out for collaboration opportunities.
Ā
Ā
+2- New Voice
I do get refer to āSAP Supportā what ever I do.
My case is probably easier toĀ discribeĀ Ā from this topic. But I cant because Docusign sends me toĀ SAP Support all the time.
Ā
Ā
+18- Hero
are your account expired? you can create a general topic case then let support transform to right team.
FreeLink/ē«čæäæ”ęÆ
š DocuSign Partner |Ā Partner Profile
š 2024 APAC Reseller Growth Partner of the Year
š§ The first in APAC to pass the DocuSign eSignature Technical Consultant certification.
š Expertise in DocuSign integrations with on-premises systems for leading enterprises across various industries.
Feel free to reach out for collaboration opportunities.
- Community Moderator
- Answer
Hello
Thank you for reaching out to the Docusign Community.
I want to confirm if you need further assistance, per the community guidelines (https://community.docusign.com/site/terms) we can only provide you with general information, the Account Admin will need to contact Support directly for Billing Inquiries, Account Change Requests, or Feature enablement. To open a support case in the Docusign Support Center, go to the "Get Support" section and select "Open a Support Case". Log in using your Docusign credentials and select a case subject. If you have multiple Docusign accounts, choose the appropriate account to continue. Open a case in the Docusign Support Center.Ā If your issue is with removing the feature you will need to open the case. If not can you provide more information?
Note: Some advanced features and options are supported only in specific Docusign plans. Your account plan might not support some of the options discussed in this help topic. Contact your account administrator for more information about which options are available for your account. Or, visit our Plans and Pricing web page for more details on the features included with your plan. Compare eSignature plans & pricing.
Let us know if you need further assistance.
Ā
Best regards,
Christopher | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue.
Sign up
Already have an account? Login
You can login or register as either a Docusign customer or developer. If you donāt already have a Docusign customer or developer account, you can create one for free when registering.
Customer Login/Registration Developer Login/RegistrationDocusign Community
You can login or register as either a Docusign customer or developer. If you donāt already have a Docusign customer or developer account, you can create one for free when registering.
Customer Login/Registration Developer Login/RegistrationEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.