We are trying to complete a regulatory filing, and one of the signatures (that was drawn) appears sideways on the page. It was rejected by the agency as such. We have tried voiding the signatures and starting over, but it is always the same. He is using a laptop computer.
Hello
Welcome to the Docusign Community and thank you for posting your concerns!
does the signer have an active Docusign account? Do they get an option to change the signature when signing?: Change Your Signature
Let us know if you need further assistance with this.
Best regards,
Nathaly | Docusign Community Moderator
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