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Using NOTES in Templates and Envelopes

  • June 5, 2024
  • 5 replies
  • 232 views

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When I add a note of instruction to a document, do I keep myself as the designated signer, or the recipient? I want the recipient to see the note, but I don’t want it to be on the final document.

Best answer by JohnSantos

@PCole 

It depends where and how you add the note.   If you add it as a Text note and assign it to a signer, it will remain on the document.   Maybe a best option would be to add Tooltips to your fields if you want to guide your signers.  A tooltip is a helpful tip or hint that appears when a signer moves their mouse cursor over a field. It provides guidance or additional information about that field, which can be very useful to ensure the signer understands what is needed.

5 replies

JohnSantos
Guru
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  • Guru
  • June 5, 2024

@PCole - Can you add a private message to the recipient.   There is not a way to add it to the document, where it would not display on the final document.   The private message will show only for that recipient on the notification email. 


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Hi @PCole,

 

I hope you are doing well.

 

I would like to confirm if you need further assistance, feel free to let me know and I will gladly help you address the situation as soon as possible.

 

Best regards,

 

Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.


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  • Author
  • New Voice
  • June 20, 2024

I need assistance. If I add a note to a Docusign envelope document and want signers to see it as an instruction, do I keep the note assigned to myself, or the signer? Also, will the note remain ON the document, or will it disappear after all signers have completed the envelope?


JohnSantos
Guru
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  • Guru
  • Answer
  • June 20, 2024

@PCole 

It depends where and how you add the note.   If you add it as a Text note and assign it to a signer, it will remain on the document.   Maybe a best option would be to add Tooltips to your fields if you want to guide your signers.  A tooltip is a helpful tip or hint that appears when a signer moves their mouse cursor over a field. It provides guidance or additional information about that field, which can be very useful to ensure the signer understands what is needed.


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  • Author
  • New Voice
  • June 20, 2024

@JohnSantos THAT’S a great tip...thank YOU!