Hello @SantaJohn,

Thank you for reaching out here in the DocuSign Community.

I apologize for the inconvenience that this will cause you, I understand that you want to create a user account to be used in multiple locations and not be logged out of the account when someone else logs in.

Unfortunately, this option is not currently available.

However, any feedback that can improve our users’ experience is always more than welcome. 

If you’re a DocuSign Administrator for a corporate plan, you have the additional option of filing your request directly when you’re logged into your account. You’ll be able to click the “Give Feedback” button at the bottom of the screen to submit your idea.

Note: Some advanced features and options are supported only in specific DocuSign plans. Your account plan might not support some options discussed in this help topic. Contact your account administrator for more information about which options are available for your account. Or, visit our Plans and Pricing web page for more details on the features included with your plan. Compare eSignature plans & pricing.

Let us know if you need further assistance with this.

Best regards,

Christopher | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

Hey Chris,

there was a feature in the account plan editor that did allow for this feature on corporate accounts.

has this been removed now?

Robert

Hello @Robert Jackson,

Thank you for reaching out here in the DocuSign Community.

I apologize for the inconvenience, I do not see anything related to this in our feature list, do you remember the name of the feature that you are referring to?

Best regards,

Christopher | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

Hi @SantaJohn,

I hope you are doing well.

I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested.

If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

Best regards,

Christopher | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.