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Use of Approve button - works on the document but doesn't show when I read it

  • May 17, 2024
  • 5 replies
  • 370 views

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I want to add an Approve button to my document to collect votes.  I can add it to my template and when it is received (to me as a test) I can click on the Approve link and it shows that it works.  After finishing it returns to me however there is no indication that it was ever recorded - in fact nothing is there.  If I add a signature that always shows up.  I’ve tried a word document and a .pdf with same results.

Best answer by Alexandre.Augusto

Hi, @Mike V 

 

Go to the Agreements page (former Manage page), find your completed envelope then click in the Download button to download the Certificate of Completion.

 

OK?

5 replies

Alexandre.Augusto
Docusign Employee
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Hello, @Mike V 

 

You are welcome to the Docusign Community!

 

The behavior for the Approve button is exactly what you see.

 

It’s used to get an approval from a signer without leaving any mark on the document, however you can see the approval details in the Certification of Completion, that is really matter because is a legal audit document.

 

Let me know if I answered your question.

 

Best,

Alexandre


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  • Author
  • New Voice
  • May 17, 2024

Alexandre,

Thanks for the quick reply.  Where can I find the Certification of Completion?  

 

I’m wondering since I am using the 30 day free version to test out before I purchase if there is some functionality not available to me?

 

Mike


Alexandre.Augusto
Docusign Employee
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Hi, @Mike V 

 

Go to the Agreements page (former Manage page), find your completed envelope then click in the Download button to download the Certificate of Completion.

 

OK?


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  • Author
  • New Voice
  • May 17, 2024

Got it.  Thank you.

 

Mike


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  • Community Moderator
  • May 31, 2024

Hello @Mike V ,


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Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!