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Use of Approve button - works on the document but doesn't show when I read it

Forum|Forum|2 years ago
May 17, 2024
5 replies
548 views

I want to add an Approve button to my document to collect votes. I can add it to my template and when it is received (to me as a test) I can click on the Approve link and it shows that it works. After finishing it returns to me however there is no indication that it was ever recorded - in fact nothing is there. If I add a signature that always shows up. I’ve tried a word document and a .pdf with same results.

eSignature

Best answer by Alexandre.Augusto

Hi, @Mike V

Go to the Agreements page (former Manage page), find your completed envelope then click in the Download button to download the Certificate of Completion.

OK?

Alexandre.Augusto

Docusign Employee

Hello, @Mike V

You are welcome to the Docusign Community!

The behavior for the Approve button is exactly what you see.

It’s used to get an approval from a signer without leaving any mark on the document, however you can see the approval details in the Certification of Completion, that is really matter because is a legal audit document.

Let me know if I answered your question.

Best,

Alexandre

Your feedback is very appreciated! You can give a Like and mark this answer as the "Best Answer" for your issue. DocuSign University http://dsucustomers.docusign.com

M

Mike V

Author

New Voice

Alexandre,

Thanks for the quick reply. Where can I find the Certification of Completion?

I’m wondering since I am using the 30 day free version to test out before I purchase if there is some functionality not available to me?

Mike

Alexandre.Augusto

Answer

Docusign Employee

Hi, @Mike V

Go to the Agreements page (former Manage page), find your completed envelope then click in the Download button to download the Certificate of Completion.

OK?

Your feedback is very appreciated! You can give a Like and mark this answer as the "Best Answer" for your issue. DocuSign University http://dsucustomers.docusign.com

M

Mike V

Author

New Voice

Got it. Thank you.

Mike

N

nathaly.monge

Docusign Employee

Hello @Mike V ,

If you found the provided response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

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