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Use multiple email addresses for one account (as recipient)

  • May 6, 2024
  • 2 replies
  • 1830 views

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There are multiple questions related how to send a document from one account using mutiple email but in my case, the problem is as follows:

I have multiple emails that I recieve requests for signature. I do not know how to add multiple emails to one account in order not to create multiple accounts. I can only change my email not add email(s).

 

Here is the message I receive

 

 

Best answer by Michael.Rave

@alin23 

A Docusign account is connected to a single email address. You are not able to connect more than one email address to your Docusign account. You are able to create free accounts on every email address if needed. The better approach would be to tell all senders the same email address so they end up in a single Docusign account.

2 replies

Michael.Rave
Docusign Employee
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  • Docusign Employee
  • 1019 replies
  • Answer
  • May 6, 2024

@alin23 

A Docusign account is connected to a single email address. You are not able to connect more than one email address to your Docusign account. You are able to create free accounts on every email address if needed. The better approach would be to tell all senders the same email address so they end up in a single Docusign account.


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  • Community Moderator
  • 2552 replies
  • May 20, 2024

Hello @alin23 ,


If you found the provided response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.


Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!