@isabenatti - It doesn’t look like you have sending rights on your account.   Do you have access to another account?  You might need to contact your account Administrator.

Hello @isabenatti ,

Are you able to provide the information that was previously requested? If so, please do so in a reply to this question so that we can further assist you with your issue.

Best regards,

Nathaly | Docusign Community Moderator
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