Unable to use Freeform signing

Forum|Forum|2 years ago
January 19, 2024
2 replies
248 views

I am unable to use freeform signing for my envelopes. I am suspecting this could be because the Document Visibility is enabled at admin level. Is there any workaround to use free form signing even if document visibility is enabled?

eSignature

Best answer by Michael.Rave

No, this is expected behaviour and there is no workaround.
Freeform signing not allowed when Document Visibility is enabled.

You can find the details in the following support article: https://support.docusign.com/s/articles/Free-Form-Signing-Not-Allowed-When-Document-Visibility-is-On?language=en_US&rsc_301=

Michael.Rave

Answer

Docusign Employee

No, this is expected behaviour and there is no workaround.
Freeform signing not allowed when Document Visibility is enabled.

You can find the details in the following support article: https://support.docusign.com/s/articles/Free-Form-Signing-Not-Allowed-When-Document-Visibility-is-On?language=en_US&rsc_301=

"Select as Best" below if you find my answer is a valid solution to your issue and mark it as resolved.

neethujkp

Author

Frequent Contributor

Thank you @mrave

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