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Unable to use Freeform signing

  • January 19, 2024
  • 2 replies
  • 183 views

neethujkp
Frequent Contributor
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I am unable to use freeform signing for my envelopes. I am suspecting this could be because the Document Visibility is enabled at admin level. Is there any workaround to use free form signing even if document visibility is enabled?

Best answer by Michael.Rave

No, this is expected behaviour and there is no workaround.
Freeform signing not allowed when Document Visibility is enabled.

You can find the details in the following support article: https://support.docusign.com/s/articles/Free-Form-Signing-Not-Allowed-When-Document-Visibility-is-On?language=en_US&rsc_301=

2 replies

Michael.Rave
Docusign Employee
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  • Docusign Employee
  • Answer
  • January 19, 2024

No, this is expected behaviour and there is no workaround.
Freeform signing not allowed when Document Visibility is enabled.

You can find the details in the following support article: https://support.docusign.com/s/articles/Free-Form-Signing-Not-Allowed-When-Document-Visibility-is-On?language=en_US&rsc_301=


neethujkp
Frequent Contributor
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  • Author
  • Frequent Contributor
  • January 19, 2024

Thank you @mrave