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I am unable to use freeform signing for my envelopes. I am suspecting this could be because the Document Visibility is enabled at admin level. Is there any workaround to use free form signing even if document visibility is enabled?
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No, this is expected behaviour and there is no workaround.
Freeform signing not allowed when Document Visibility is enabled.
You can find the details in the following support article: https://support.docusign.com/s/articles/Free-Form-Signing-Not-Allowed-When-Document-Visibility-is-On?language=en_US&rsc_301=
Thank you
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