@GEdwards Curious if you replace the current document with a plain text file if the issue/error persists?  The items in the past that I have noted causing that error have been varied, specifically the Document File Size must be under 25MB.  Not sure if this file in its Word or PDF form exceeds that due to the length and possible content but check the file size.  Next would be fields that possibly are not valid or have incorrect formulas etc. I always start with a new Template, add a single Recipient, add a single field specifically a Text box and then save and test. trying to narrow down where the issue is present.  I have had issues with Formulas with bad fields inside or with Conditional Recipients that were not valid.

Hi @GEdwards,

I hope you are doing well.

I would like to confirm if you need further assistance, feel free to let me know and I will gladly help you address the situation as soon as possible.

Best regards,

Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

I just started getting this error with a template that was working. I could not even edit any of the fields anymore. I put in a new template name and now I can edit the fields but still cannot use the template and get the unable to create the envelope error.