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Newcomer
August 27, 2024
Question

trouble signing document

  • August 27, 2024
  • 2 replies
  • 54 views

Hi I've been sent several documents to sign recently and I dont recognize any of the questions, I answer correctly that none apply and then I'm unable to sign.  This is a recent development.

2 replies

Hengfeng Ge
Hero
Hero
August 27, 2024

For a more accurate understanding of your issue, it’s recommended to include a screenshot.

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Docusign Employee
September 11, 2024

​Hi @fowlerjohn,

 

I hope you are doing well.

I would like to confirm if you could solve your issue?           

If so, we would really appreciate it if you could share the solution and mark the comment as the best answer by clicking “Select as Best” to make it easier for other users to find. Feel free to let me know if I can help with anything else in the meantime, and I will gladly help you address the situation as soon as possible.

 

Best regards,   

 

Alejandro R. | Docusign Community Moderator   

"Select as Best" below if you find the answer a valid solution to your issue!