The "Next" field before processing

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Whenever I am sent a document to sign, I have to press "Next" in DocuSign before I can sign it so that I can access the signature field. Can I switch this off?

Thank you.

Michael.RaveAnswer

Docusign Employee

@Mario B.

Unfortunately, this cannot be configured in the DocuSign Web App. You do not need to click on “Next” button, you can simply click into the document itself, which will have the same effect. Then you can click on the signature or any other field to input data.

"Select as Best" below if you find my answer is a valid solution to your issue and mark it as resolved.

Michael.Rave

Answer

Docusign Employee

@Mario B.

Unfortunately, this cannot be configured in the DocuSign Web App. You do not need to click on “Next” button, you can simply click into the document itself, which will have the same effect. Then you can click on the signature or any other field to input data.

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"Select as Best" below if you find my answer is a valid solution to your issue and mark it as resolved.

A

Alejandro.Ramos

Docusign Employee

Hi @Mario B.,

I hope you are doing well.

I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested?

If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find

Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

Best regards,

Alejandro R. | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue!

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