@Mike34 The DocuSign product is just a application used for Esignature as in your instance.  DocuSign has other products but the Esignature is a tool for many purposes and I am sure they could provide assistance with any issues with the application. In this situation, however, I would doubt they have contact details for a Company that just used the Esignature products to get a contract signed.If there was fraudulent behavior on behalf of that contract then I would suggest creating a DocuSign case for investigation.

Hello @Mike34 ,

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Nathaly | Docusign Community Moderator
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That wasn't a response. 
the request is:
How do I get hold of real support? There seems to be no email or phone number… pretty simple

Hello @bchambers2112 ,

Welcome to the Docusign Community and thank you for posting your concerns!

We apologize for the late reply. Customer support can be contacted via a case that you can create using the following link, if you would like a phone call please select callback as the preffered contact method: https://support.docusign.com/en/contactSupport 

Let us know if you need further assistance with this.

Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!