@remaxmeg 

You might want to look into the “Lock Recipient Name” feature in DocuSign.  

The "Lock Recipient Name" feature in DocuSign is a setting that allows you to prevent recipients from changing their name when they adopt their signature during the signing process. This feature ensures that the name specified by the sender is used consistently throughout the document, avoiding potential issues such as spelling errors or unauthorized name changes.

This setting is managed at the account level, meaning it applies to all envelopes sent from that account once enabled. It's not possible to apply this setting on a per-envelope or per-template basis; it will affect all new envelopes created under the account.

To enable or disable this feature, you need to be an account administrator. You can access it by going to the DocuSign Web App, navigating to Settings > Signing Settings > Signature Adoption Configuration, and then checking or unchecking the "Lock Recipient Name" option. If this option is checked, the recipient won't be able to alter their name when signing the document. If it's unchecked, they will have the flexibility to modify their name during the signing process, such as correcting a spelling mistake or adding a middle name​.

Hi @remaxmeg,

I hope you are doing well.

I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested or if the information that was provided was useful. If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find. Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

Best regards,

Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

I felt sure that Docusign used to have spell check... What happened to it. It no longer catches misspelled words when you write a note to the recipients. Or did I do something to remove it?

Hello ​@kempd 

Thank you for reaching out, and welcome to the Docusign Community! We appreciate your question and assure you that we are fully committed to providing you with the best service possible. 

Currently, we don’t have a built-in spell-check feature; However, it relies on your web browser’s spell checker. When composing messages or notes, misspelled words are usually flagged by the browser itself (for example, Chrome, Edge, or Firefox).
If you no longer see spell-check suggestions, please ensure that your spell-check setting is enabled and that the correct language is selected. Once adjusted, you can refresh or sign back in to your Docusign account, and the spell checker should resume functioning as expected.
Also, the sender can correct mistakes in an in-process envelope before it is completed by using the "Correct" feature, and recipients can manually check for and fix their spelling errors before signing. 

If you found the response to be a useful solution to your question, please “like” and mark it as the best answer by clicking “Select as Best” to make it easier for other users to find. Thank you!

Sincerely,

Ma. Cassandra | Docusign Community Moderator
If this helped, feel free to Like👍and click "Best Answer"

Thank you so much, it was turned off in my browser. Its all fixed now. 

Much appreciated,

Dawn Kemp

Hey ​@kempd,

Thanks for the update. Glad things are working now. If anything else comes up or you hit another roadblock, don’t hesitate to reach out here in the Community.

Wishing you a smooth rest of your day!

Regards,

Melanie | Docusign Community Moderator