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Hello!
I was sent a contract to sign, that I have managed to sign with the docusign signature. However, there is an obligated “validation field” or “box” that I can not sign with any letters or numbers. How do I sign this?
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I think you are talking about a free text field which the sender has set validation on. Your input needs to be in the expected format, otherwise you will get an error message. It is best practise to add the expected format into that error message, so it is clear for the recipient what input is required.
Without seeing the document, this is all I can provide as guidance.
Hi
I hope you are doing well.
I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested? If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find. Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.
Best regards,
Alejandro R. | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
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