Hi, I am new to this and have sent a contract for a client to sign. I didn't add myself as a recipient (as I have now read I should have done). my client has now signed the document and it has come back. How do I now sign it? Any ideas please?
signing a docusign after client has signed it
Page 1 / 1
Hello,
Welcome to the DocuSign Community!
On this case, if the envelope is in the Status of Completed, the best thing to do is to create a new envelope, add the document again, add you and your client as recipients, add the Sign Here and other fields in the document then send it. Thus, at the end a certificate of completion will be generated with all audit details and info from the signers.
If the envelope was in the Waiting for Others status, you could correct them, add yourself as a signer then send again.
I hope that helps!
Alexandre
Hi
I hope you are doing well.
I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested or if the information that was provided was useful.
If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.
Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.
Best regards,
Christopher | DocuSign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue.
Reply
Sign up
Already have an account? Login
You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.
Customer Login/Registration Developer Login/RegistrationDocusign Community
You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.
Customer Login/Registration Developer Login/RegistrationEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.