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Newcomer
March 23, 2024
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signing a docusign after client has signed it

  • March 23, 2024
  • 2 replies
  • 212 views

Hi, I am new to this and have sent a contract for a client to sign. I didn't add myself as a recipient (as I have now read I should have done). my client has now signed the document and it has come back. How do I now sign it? Any ideas please?

Best answer by Alexandre.Augusto

Hello, @rwilliamson 

 

Welcome to the DocuSign Community!

 

On this case, if the envelope is in the Status of Completed, the best thing to do is to create a new envelope, add the document again, add you and your client as recipients, add the Sign Here and other fields in the document then send it. Thus, at the end a certificate of completion will be generated with all audit details and info from the signers.

If the envelope was in the Waiting for Others status, you could correct them, add yourself as a signer then send again.

I hope that helps!

Alexandre

 

 

2 replies

Alexandre.Augusto
Docusign Employee
Docusign Employee
March 23, 2024

Hello, @rwilliamson 

 

Welcome to the DocuSign Community!

 

On this case, if the envelope is in the Status of Completed, the best thing to do is to create a new envelope, add the document again, add you and your client as recipients, add the Sign Here and other fields in the document then send it. Thus, at the end a certificate of completion will be generated with all audit details and info from the signers.

If the envelope was in the Waiting for Others status, you could correct them, add yourself as a signer then send again.

I hope that helps!

Alexandre

 

 

Your feedback is very appreciated! You can give a Like and mark this answer as the "Best Answer" for your issue. DocuSign University http://dsucustomers.docusign.com
Docusign Employee
April 8, 2024

Hi @rwilliamson,

 

I hope you are doing well.

 

I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested or if the information that was provided was useful.

 

If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

 

Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

 

Best regards,

 

Christopher | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.