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Hi, I am new to this and have sent a contract for a client to sign. I didn't add myself as a recipient (as I have now read I should have done). my client has now signed the document and it has come back. How do I now sign it? Any ideas please?
Solved
signing a docusign after client has signed it
+1- Newcomer
Best answer by Alexandre.Augusto
Hello,
Welcome to the DocuSign Community!
On this case, if the envelope is in the Status of Completed, the best thing to do is to create a new envelope, add the document again, add you and your client as recipients, add the Sign Here and other fields in the document then send it. Thus, at the end a certificate of completion will be generated with all audit details and info from the signers.
If the envelope was in the Waiting for Others status, you could correct them, add yourself as a signer then send again.
I hope that helps!
Alexandre
+18- Docusign Employee
- Answer
Hello,
Welcome to the DocuSign Community!
On this case, if the envelope is in the Status of Completed, the best thing to do is to create a new envelope, add the document again, add you and your client as recipients, add the Sign Here and other fields in the document then send it. Thus, at the end a certificate of completion will be generated with all audit details and info from the signers.
If the envelope was in the Waiting for Others status, you could correct them, add yourself as a signer then send again.
I hope that helps!
Alexandre
- Community Moderator
Hi
I hope you are doing well.
I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested or if the information that was provided was useful.
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Christopher | DocuSign Community Moderator
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