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Legacy User
November 15, 2022
Solved

signing a document without creating an account

  • November 15, 2022
  • 3 replies
  • 3510 views

How can I send someone an envelope to sign without the need for them to sign up or create an account?

Best answer by Community Expert

Hello,

In the Security settings, you must be an account Admin in order to access the settings tab, please see https://support.docusign.com/s/document-item?bundleId=pik1583277475390&topicId=muh1583277327950.html&_LANG=enus

An account Admin must edit the Login Requirements: This option sets account and login requirements for recipients. There are four possible selections.

Let us know if you need further assistance with this.

Best regards,

Christopher | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

3 replies

Legacy User
November 15, 2022

Hello,

Thank you for reaching out here in the DocuSign Community.

The signers are not required to have an account unless you have specified that in order to sign envelopes from your account the signer must have a DocuSign account.

Let us know if you need further assistance with this.

Best regards,

Christopher | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

Legacy User
November 15, 2022

Thank you but how can I disable it?

Docusign Employee
November 15, 2022

Hello,

In the Security settings, you must be an account Admin in order to access the settings tab, please see https://support.docusign.com/s/document-item?bundleId=pik1583277475390&topicId=muh1583277327950.html&_LANG=enus

An account Admin must edit the Login Requirements: This option sets account and login requirements for recipients. There are four possible selections.

Let us know if you need further assistance with this.

Best regards,

Christopher | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.