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I received e-mail of e-signature from all signers, but it looks sign is needed from one. Is it system error? If so, how can I solve it?
Solved
Signed but needs to sign
+2- New Voice
Best answer by JohnSantos
Did you receive a notification email confirming that the envelope was completed? If you're the sender, you can easily check the status of the envelope by logging into DocuSign through your browser. From there, you can review its progress and make any necessary adjustments
+19- Guru
- Answer
Did you receive a notification email confirming that the envelope was completed? If you're the sender, you can easily check the status of the envelope by logging into DocuSign through your browser. From there, you can review its progress and make any necessary adjustments
+2- New Voice
Thank you for suggestion. I confirmed that there is no document waiting for others. On the other hand, in the agreement activity, still waiting for sign. Tomorrow, I’ll check whether status will be updated accurately.
+18- Hero
what is the emai like which you received?
FreeLink/甫连信息
🌍 DocuSign Partner | Partner Profile
🏆 2024 APAC Reseller Growth Partner of the Year
🔧 The first in APAC to pass the DocuSign eSignature Technical Consultant certification.
🚀 Expertise in DocuSign integrations with on-premises systems for leading enterprises across various industries.
Feel free to reach out for collaboration opportunities.
+2- New Voice
opened and viewed complete with DocuSign, same massage with other signer. So it seems strange.
+18- Hero
could you provide some screenshots. thanks.
FreeLink/甫连信息
🌍 DocuSign Partner | Partner Profile
🏆 2024 APAC Reseller Growth Partner of the Year
🔧 The first in APAC to pass the DocuSign eSignature Technical Consultant certification.
🚀 Expertise in DocuSign integrations with on-premises systems for leading enterprises across various industries.
Feel free to reach out for collaboration opportunities.
- Community Moderator
Hi
I hope you are doing well.
I want to confirm if you need further assistance, feel free to let me know and I will gladly help you address the situation as soon as possible.
Best regards,
Christopher | Docusign Community Moderator
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