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Question

Signed but needs to sign

  • 9 September 2024
  • 5 replies
  • 33 views

I received e-mail of e-signature from all signers, but it looks sign is needed from one. Is it system error? If so, how can I solve it?

@Joe 

Did you receive a notification email confirming that the envelope was completed? If you're the sender, you can easily check the status of the envelope by logging into DocuSign through your browser. From there, you can review its progress and make any necessary adjustments

Thank you for suggestion. I confirmed that there is no document waiting for others. On the other hand, in the agreement activity, still waiting for sign. Tomorrow, I’ll check whether status will be updated accurately.

what is the emai like which you received? 

FreeLink/甫连信息
🌍 DocuSign Partner | Partner Profile
🏆 2024 APAC Reseller Growth Partner of the Year
🔧 First globally to pass DocuSign eSignature Technical Consultant certification
🚀 Expertise in DocuSign integrations with in-house systems for leading enterprises across various industries.

Feel free to reach out for collaboration opportunities.

opened and viewed complete with DocuSign, same massage with other signer. So it seems strange.

 

could you provide some screenshots. thanks.

FreeLink
🌍 DocuSign Partner | Partner Profile
🏆 2024 APAC Reseller Growth Partner of the Year
🔧 First globally to pass DocuSign eSignature Technical Consultant certification
🚀 Expertise in DocuSign integrations with in-house systems for leading enterprises across various industries.

Feel free to reach out for collaboration opportunities.

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