@Joe 

Did you receive a notification email confirming that the envelope was completed? If you're the sender, you can easily check the status of the envelope by logging into DocuSign through your browser. From there, you can review its progress and make any necessary adjustments

Thank you for suggestion. I confirmed that there is no document waiting for others. On the other hand, in the agreement activity, still waiting for sign. Tomorrow, I’ll check whether status will be updated accurately.

what is the emai like which you received? 

FreeLink/甫连信息
DocuSign Partner | Partner Profile
2024 APAC Reseller Growth Partner of the Year
The first in APAC to pass the DocuSign eSignature Technical Consultant certification.
Expertise in DocuSign integrations with on-premises systems for leading enterprises across various industries.

Feel free to reach out for collaboration opportunities.

opened and viewed complete with DocuSign, same massage with other signer. So it seems strange.

could you provide some screenshots. thanks.

FreeLink/甫连信息
DocuSign Partner | Partner Profile
2024 APAC Reseller Growth Partner of the Year
The first in APAC to pass the DocuSign eSignature Technical Consultant certification.
Expertise in DocuSign integrations with on-premises systems for leading enterprises across various industries.

Feel free to reach out for collaboration opportunities.

Hi @Joe,

I hope you are doing well.

I want to confirm if you need further assistance, feel free to let me know and I will gladly help you address the situation as soon as possible.

Best regards,

 Christopher | Docusign Community Moderator

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