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June 3, 2024
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signature faint

  • June 3, 2024
  • 2 replies
  • 211 views

Docs signed but signature is very light and hard to see.  Can I fix this.

 

Best answer by neethujkp

Hello Willie,

Perhaps the signer uploaded a light/faint image.

If the document is already signed, and you may have to initiate a new envelope. This time you may have to notify the signer to upload a better quality signature image.

2 replies

neethujkp
Frequent Contributor
neethujkpFrequent ContributorAnswer
Frequent Contributor
June 3, 2024

Hello Willie,

Perhaps the signer uploaded a light/faint image.

If the document is already signed, and you may have to initiate a new envelope. This time you may have to notify the signer to upload a better quality signature image.

If you believe my answer effectively solves your problem, please remember to mark it as the best answer and consider following me.
Docusign Employee
June 17, 2024

Hello @Willie ,


If you found the provided response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.


Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!