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signature faint

  • June 3, 2024
  • 2 replies
  • 140 views

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Docs signed but signature is very light and hard to see.  Can I fix this.

 

Best answer by neethujkp

Hello Willie,

Perhaps the signer uploaded a light/faint image.

If the document is already signed, and you may have to initiate a new envelope. This time you may have to notify the signer to upload a better quality signature image.

2 replies

neethujkp
Frequent Contributor
Forum|alt.badge.img+11
  • Frequent Contributor
  • Answer
  • June 3, 2024

Hello Willie,

Perhaps the signer uploaded a light/faint image.

If the document is already signed, and you may have to initiate a new envelope. This time you may have to notify the signer to upload a better quality signature image.


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  • Community Moderator
  • June 17, 2024

Hello @Willie ,


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Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!