Skip to main content
Solved

Signature and Initial boxes are not lined up on the correct line. Is there a way to "re-align" the boxes. It's really a pain to move ALL the boxes to their correct spot on larger forms like the RPA-CA.

  • 23 September 2022
  • 2 replies
  • 147 views

SIG

Best answer by Community Expert

Hello, 

Thank you for reaching out here in the DocuSign Community. 

If you are applying a template on a document and the fields are not ending up in the correct place then I would recommend using our AutoPlace feature, you can view more information in the following article: https://support.docusign.com/s/document-item?bundleId=gbo1643332197980&topicId=ufa1578456286034.html&_LANG=enus

Otherwise, they can only be moved manually.

If you believe that you need further assistance, you can create a Customer Support case and a Tech Expert will be able to help. Please click the link below to open a Support case: https://support.docusign.com/en/contactSupport 

If you’re not able to open a Customer Support case via the above link, you can scroll down the page to “More Support Options” and select "I can't reset my password or don't have an account." You will have different options to contact Support.

Please click "Select as Best" below if you found the answer to be a valid solution to your issue!

Best regards, 

Nathaly | DocuSign Community Moderator

View Original
Is this content helpful?

Hello, 

Thank you for reaching out here in the DocuSign Community. 

If you are applying a template on a document and the fields are not ending up in the correct place then I would recommend using our AutoPlace feature, you can view more information in the following article: https://support.docusign.com/s/document-item?bundleId=gbo1643332197980&topicId=ufa1578456286034.html&_LANG=enus

Otherwise, they can only be moved manually.

If you believe that you need further assistance, you can create a Customer Support case and a Tech Expert will be able to help. Please click the link below to open a Support case: https://support.docusign.com/en/contactSupport 

If you’re not able to open a Customer Support case via the above link, you can scroll down the page to “More Support Options” and select "I can't reset my password or don't have an account." You will have different options to contact Support.

Please click "Select as Best" below if you found the answer to be a valid solution to your issue!

Best regards, 

Nathaly | DocuSign Community Moderator


I'll try that, thx!


Reply