Skip to main content
Newcomer
April 15, 2024
Solved

Signature

  • April 15, 2024
  • 2 replies
  • 89 views

Contract has been sent for signing without the necessary stamps, is there a way to recall contract to add stamps or do I need to void contract and start the esignatures again? 

    Best answer by Vinicius.Rodrigues

    Hi @Gerry Anderson !

    If you are the sender of the envelope and have a plan purchased through Docusign, you will have the option to Correct envelopes.

    Just select the envelope > select the menu > Correct. This way, all recipients and documents that have not yet signed will be able to have information added or edited.


    See this article for more information: Correct an Envelope

     

    Please let me know if I was able to answer your question!

    2 replies

    Vinicius.Rodrigues
    Docusign Employee
    Docusign Employee
    April 15, 2024

    Hi @Gerry Anderson !

    If you are the sender of the envelope and have a plan purchased through Docusign, you will have the option to Correct envelopes.

    Just select the envelope > select the menu > Correct. This way, all recipients and documents that have not yet signed will be able to have information added or edited.


    See this article for more information: Correct an Envelope

     

    Please let me know if I was able to answer your question!

    "Select as Best" below if you find my answer is a valid solution to your issue and mark it as resolved.
    Docusign Employee
    September 30, 2024

    ​Hi @Gerry Anderson,

     

    I hope you are doing well.

    I would like to confirm if you could solve your issue by utilizing the suggested solution?           

    If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find. Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

     

    Best regards,   

     

    Alejandro R. | Docusign Community Moderator   

    "Select as Best" below if you find the answer a valid solution to your issue!