Sending document for signature - unable to add email addres

Question

I am trying to send my first document for signature.

I am unable to fend the contact email address to be able to send. Please see attached pic

I have added the contact to my email contact list and it doesn’t appear

Would you please advise how to do this.

Many thanks

Cheers

Alexandre.Augusto · Accepted Answer

Hello, @PedaYou are very welcome to the Docusign Community!To send an envelope, especially in the first times, you just need to enter the name and email address to the recipient(signer) then it will be automatically saved in your personal address book.However, you can add your contacts in advance as you already did. In this case, after clicking in the address book icon, in the search bar just type the initials of the contact’s name then click in the little magnifier icon, see the figure:Let me know if I answered your question!Best,Alexandre

Christopher.Alpizar · Answer

Hi @Peda,I hope you are doing well.Iwould liketo confirm if youwere able tosolve your issue by utilizing thesolution thatwas suggestedor if the informationthatwasprovidedwasuseful.If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.Otherwise, feel free to let me knowandI will gladly help you address the situation as soon as possible.Best regards,Christopher |Docusign Community Moderator"Select as Best"below if you find the answer a valid solution to your issue.

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