Hi Dusting,

Welcome  to the DocuSign Community!

We are glad to have you here and can't wait to help share as much knowledge as possible.

I am sorry to hear that you haven’t been able to find the option to make drawing each signature a requirement in your envelopes, but I will help you get to the bottom of the issue.

This feature is only available in our corporate plans, based on your description of the issue your account must be set with one of our commercial (web) plans.

You can find more details on this topic, here:

Require Recipients to Draw Each Signature

Fields and Properties

If you are interested in upgrading your account plan, contact our Sales team by filling out the form provided below:

docusign.com/contact-sales

In the case that you might already own an eligible plan but can’t find the setting, we can assist in enabling the feature on your behalf.

To do so, please create a case and have a Support Expert take a closer look at your setup. 

https://support.docusign.com/en/contactSupport 

If you are not able to open the case on the same page, you should scroll down to More Support Options and select "I can't reset my password or don't have an account." you will have the option of filling out the form or calling Support. 

Feel free to let us know if you need further assistance with this. 

Thank you for using DocuSign, we hope you have a wonderful rest of your day! 

Hi @Dusting,

I hope you are doing well.

I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested? 

If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find

Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

Best regards,   

Alejandro R. | DocuSign Community Moderator   

"Select as Best" below if you find the answer a valid solution to your issue!