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Requesting Qualified Signatures

  • May 9, 2024
  • 2 replies
  • 157 views
I
New Voice
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Hello,

How can I verify whether my account allows for requesting Qualified Signatures? And if possible how can I enable qualified signatures?

 

On https://support.docusign.com/s/document-item?language=en_US&bundleId=xcm1643837555908&topicId=wjg1635415874371.html&_LANG=enus it says that: “Requesting qualified signatures to recipients requires that your account allows one of the following QES signature types: DS EU Qualified with in-person ID check, IDnow - EU Qualified, or Signer Held EU Qualified.”

Best answer by Alexandre.Augusto

Hello, @Igniters Tech Consulting 

 

You are welcome to the Docusign Community!

 

In the Settings page you can look for: Signature Types

 

If you don’t see that option that means your account does not have such Add-On. Contact the Sales team to get information about adding this Add-On to your account. 

 

Let me know if I answered your question.

 

Best,

Alexandre 

2 replies

Alexandre.Augusto
Docusign Employee
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Hello, @Igniters Tech Consulting 

 

You are welcome to the Docusign Community!

 

In the Settings page you can look for: Signature Types

 

If you don’t see that option that means your account does not have such Add-On. Contact the Sales team to get information about adding this Add-On to your account. 

 

Let me know if I answered your question.

 

Best,

Alexandre 

Your feedback is very appreciated! You can give a Like and mark this answer as the "Best Answer" for your issue. DocuSign University http://dsucustomers.docusign.com
I
I
New Voice
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Thank you Alexandre,

 

I think our account does not have that Add-on, we’ll be contacting the sales team.

 

Best,

Alexandre.Augusto
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