Hello @gabigorska, 

Thank you for reaching out here in the DocuSign Community.

I apologize for the inconvenience, I understand that you need to receive an envelope again.

If you need to receive an envelope again you will need to contact the sender of the envelope and request to them to resend the envelope.

Note: Some advanced features and options are supported only in specific DocuSign plans. Your account plan might not support some options discussed in this help topic. Contact your account administrator for more information about which options are available for your account. Or, visit our Plans and Pricing web page for more details on the features included with your plan. Compare eSignature plans & pricing.

Let us know if you need further assistance with this.

Best regards,

Christopher | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

Hi @gabigorska!
Only the sender of the envelope can resend the envelope to you. You can simple reply the e-mail that you received the invitation to sign the envelope and ask it, the sender will receive this message.

Support Article: How do I contact the sender?

But, before you do it, did you try to click at the same link again? Maybe this can solve your problem and you’ll be able to access the same document again. Please, check this article below to find more information.

Support Article: DocuSign eSignature: How To Sign a Document

Hi @gabigorska,

I hope you are doing well.

I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested or if the information that was provided was useful.

If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

Best regards,

Christopher | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.