Remote Work Agreement_extension: Gabriela Górska

Question

Hi, Can you send me the document to sign again, earlier I clicked by accident that I have a problem with the signature.I would appreciate your help.Regards,Gabriela

Vinicius.Rodrigues · Accepted Answer

Hi @gabigorska!Only the sender of the envelope can resend the envelope to you. You can simple reply the e-mail that you received the invitation to sign the envelope and ask it, the sender will receive this message.Support Article:How do I contact the sender?But, before you do it, did you try to click at the same link again? Maybe this can solve your problem and you’ll be able to access the same document again. Please, check this article below to find more information.Support Article:DocuSign eSignature: How To Sign a Document

Christopher.Alpizar · Answer

Hello @gabigorska,Thank you for reaching out here in the DocuSign Community.I apologize for the inconvenience, I understand that you need to receive an envelope again.If you need to receive an envelope again you will need to contact the sender of the envelope and request to them to resend the envelope.Note: Some advanced features and options are supported only in specific DocuSign plans. Your account plan might not support some options discussed in this help topic. Contact your account administrator for more information about which options are available for your account. Or, visit our Plans and Pricing web page for more details on the features included with your plan.Compare eSignature plans & pricing.Let us know if you need further assistance with this.Best regards,Christopher |DocuSign Community Moderator"Select as Best"below if you find the answer a valid solution to your issue.

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