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Hi, I have made my envelope and need two documents signed. I try to add field select recipient then touch where I want the yellow signature box, I’m using an iPad so it won’t allow me to drag and drop, when I ask to send it comes up with the field manager box, so I do the above again. How do I make the yellow boxes stay on the signature areas when I send?
- Community Moderator
Hello
Welcome to the Docusign Community and thank you for posting your concerns!
I’m sorry to hear that the fields are not staying in place, I understand you are trying to add fields but when you hit send the field manager box appears.
Can you provide a screenshot of the box you are getting?
Are you using the Docusign app or Docusign on the web browser?
Are you adding fields for both of your recipients?: Add Fields to Documents
Let us know if you need further assistance with this.
Best regards,
Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
- Community Moderator
Hello
Are you able to provide the information that I previously requested? If so, please do so in a reply to this question so that I am able to further assist you with your issue.
Best regards,
Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
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