I cannot get a form to go to our subscribers as DocuSign wants me sign first which is unnecessary. Background info we have a credit card form that only needs the receiver/signer to complete. We do not need to do anything with the form on our end.
Ok but where is that in the software?
When I issue a doc to be signed the first prompt I receive is to review on my end and the box to complete that stays greyed out so I can’t click it. As previously said there is nothing for me to complete on the doc.
TY :)
Hi
I hope you are doing well.
I would like to confirm if you need further assistance, feel free to let me know and I will gladly help you address the situation as soon as possible.
Best regards,
Christopher | Docusign Community Moderator
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