Receive copy after signature

Question

What am I doing wrong? I send a document for signature with a copy to others for after the signing. The document is going to all recipients before it’s signed??

How do I set up the sending to only go to copied recipients AFTER its been signed only?

David.Schmitz · Accepted Answer

@Shannon KIn the situation you provided the most likely reason is that you created the envelope and added Recipients but did not include a Signing Order or you set the Signing Order the same for all Recipients. Without a Signing Order there is no specific designated order in which the envelope is following so it does all actions at the same time which means the Recipient to “Needs to Sign” would happen at the same momentas any “Receives a Copy” therefore resulting in notifications that occur to the “Receives a Copy” Recipients when the document has not yet been signed.Here is a DocuSign article on Signing Order…https://support.docusign.com/s/document-item?bundleId=ulp1643236876813&topicId=kcb1578456479440.html&_LANG=enus

Alexandre.Augusto · Answer

Hello, @Shannon KYou are very welcome to the Docusign Community!It is necessary to set a Signing Order in the envelope so you can put as the last ones those only receiving a copy after everybody has signed the document.Let me know if I answered your question.Best,Alexandre

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