Hello @tjcrm,

Thank you for reaching out to the Docusign Community.

The owner of the Powerform will need to locate the responses that need to be corrected and manually correct them. Correct Envelopes When errors are noticed in an envelope that is still in progress, senders can correct the details including recipient information, envelope details, and document content. However, recipients who have already completed identity verification will need to repeat the process when corrections are made. If the correcting mode is left without sending the corrected envelope, changes will be discarded and the envelope status will revert to the previous state. Accessing the envelope history, envelope details view, or making an API call to retrieve envelope documents will cancel the correction and return the envelope to an in progress state.

Note: Some advanced features and options are supported only in specific Docusign plans. Your account plan might not support some of the options discussed in this help topic. Contact your account administrator for more information about which options are available for your account. Or, visit our Plans and Pricing web page for more details on the features included with your plan. Compare eSignature plans & pricing.

Let us know if you need further assistance.

Best regards,

Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

Hello @tjcrm,

I hope you are doing well.

I want to confirm if you were able to solve your issue by utilizing the suggested solution or if the information provided was useful. If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find. Otherwise, let me know and I will gladly help you address the situation as soon as possible.

Best regards,

Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.