@lindalaveck 

Thank you for sharing your experience. I encountered a similar situation recently. In my case, the perpetrator had actually created a DocuSign account and sent me an envelope requesting my signature. The document within the envelope included a QR code that was designed to direct me to a malicious website. Since the envelope appeared in my DocuSign inbox, everything looked legitimate except for the suspicious QR code.

I wanted to bring this to everyone's attention to raise awareness about this type of phishing attempt. It might be helpful for DocuSign's security team to investigate these incidents further. If needed, I'm willing to provide any additional information or email data to assist in their efforts.

Hello @lindalaveck,

Thank you for reaching out to the Docusign Community.

We appreciate you making us aware of bad actors using the DocuSign product inappropriately. Our Security teams have created an Incident Reporting guide on our Trust site.

Please click the link below for up-to-date information on how to let Security know about   phishing or fraud attempts: https://www.docusign.com/trust/security/incident-reporting  

There is also the “Combating Phishing: A Proactive Approach” whitepaper available here: https://www.docusign.com/sites/default/files/docusign_combating_phishing_whitepaper.pdf

Note: Some advanced features and options are supported only in specific Docusign plans. Your account plan might not support some of the options discussed in this help topic. Contact your account administrator for more information about which options are available for your account. Or, visit our Plans and Pricing web page for more details on the features included with your plan. Compare eSignature plans & pricing.

Let us know if you need further assistance.

Best regards,

Christopher | Docusign Community Moderator

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