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Newcomer
April 13, 2024
Solved

PDF Conversions

  • April 13, 2024
  • 3 replies
  • 692 views

Hello, Can someone please tell me how I can convert a form I’ve signed on DocuSign to a PDF format? When I’ve sent it to my email address it opens as html.

Thank you!

Best answer by Vinicius.Rodrigues

Hi @miamarmia !

Docusign offers you the possibility to download the envelope signed directly from the platform. You just need to access your signed envelope again, and then select Download on the top center of your page:

 

Please, check this article to get more information: Download and print a document that you received | eSignature

 

Please, let me know if still need help with it!

3 replies

Vinicius.Rodrigues
Docusign Employee
Docusign Employee
April 15, 2024

Hi @miamarmia !

Docusign offers you the possibility to download the envelope signed directly from the platform. You just need to access your signed envelope again, and then select Download on the top center of your page:

 

Please, check this article to get more information: Download and print a document that you received | eSignature

 

Please, let me know if still need help with it!

"Select as Best" below if you find my answer is a valid solution to your issue and mark it as resolved.
Michael.Rave
Docusign Employee
Docusign Employee
April 15, 2024

@miamarmia

In addition to what @Vinicius.Rodrigues has already mentioned in his reply.

All signed documents in Docusign eSignature are always in the PDF format. When you upload the document it automatically gets converted to PDF file format.

Therefore, I am not sure to what HTML file you are referring to. The email itself that you receive from Docusign which contains the link to access the document?

"Select as Best" below if you find my answer is a valid solution to your issue and mark it as resolved.
Docusign Employee
April 29, 2024

Hi @miamarmia,

 

I hope you are doing well.

 

I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested? 

 

If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find

 

Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

 

Best regards,   

Alejandro R. | DocuSign Community Moderator   

"Select as Best" below if you find the answer a valid solution to your issue!