Not able to sign

Hello, Acrespo

For signers (recipients) see and sign a document, the envelope’s creator (sender) must add all recipients that will sign the document, by default, all recipients will receive a notification at the same time, so they can start signing regardless an signing order.

Another possibility when creating an envelope and adding recipients is to activate a checkbox “Signing Order”, activating this option you can set who will be the first to sign, the second and so on. With a signing order set, a recipient only can sign when it’s his/her turn. After all recipients signed the document, everybody receives an email notification with attached documents saying it’s completed.

For example, in your case as a landlord, you could set a signing order with all the tenants as the first signers and you as the last one. So, after all signers signed the document, you will get a notification to sign and the envelope will change status to Completed.

You must put the Sign Here or Initials fields in every page of the document(s) to be signed by the recipients.

For example, imagine I created an envelope with a 2 pages document, if I want the recipients signing those two pages then I need to add the Sign here field in the two pages.

I hope that helps.

Alexandre