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  • May 22, 2024
  • 2 replies
  • 25 views
E
Newcomer
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Hi! I am trying to assign a document to someone else for signature and I don’t have that option in the pull down from the right. What do I do, please?

Thanks a million!

Best answer by David.Schmitz

@ES Askew Typically if you do not see the “Assign to Someone Else” option in the envelope then the Sender likely disabled that option (Recipients can change signing responsibility or assign a delegate) when it was sent. You can reach out to the Sender to have them “correct” the envelope and check that Advanced Option. If that option cannot be corrected they would need to send a new envelope.

Erin S, Askew

2 replies

D
Hero
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@ES Askew Typically if you do not see the “Assign to Someone Else” option in the envelope then the Sender likely disabled that option (Recipients can change signing responsibility or assign a delegate) when it was sent. You can reach out to the Sender to have them “correct” the envelope and check that Advanced Option. If that option cannot be corrected they would need to send a new envelope.

C
Community Moderator
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Hi @ES Askew,

 

I hope you are doing well.

 

I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested or if the information that was provided was useful.

 

If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

 

Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

 

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Christopher | Docusign Community Moderator

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