Skip to main content
arrow-left Back to Docusign.com
Solved

Needs to view

  • May 2, 2024
  • 5 replies
  • 437 views
J
Newcomer
Forum|alt.badge.img+2

Hi,

I am missing the “needs to view” option where you can choose “needs to sign” or “recieves a copy” is located. How can I get the “needs to view” option?

Kind regards

Jenny

 

Best answer by Alexandre.Augusto

Hello, @Jenlon 

 

Welcome to the Docusign Community!

 

Go to the Settings page, Sending Option and enable that option as shown below:

 

Let me know if I answered your question.

 

Best,

Alexandre

5 replies

Alexandre.Augusto
Docusign Employee
Forum|alt.badge.img+18

Hello, @Jenlon 

 

Welcome to the Docusign Community!

 

Go to the Settings page, Sending Option and enable that option as shown below:

 

Let me know if I answered your question.

 

Best,

Alexandre

Your feedback is very appreciated! You can give a Like and mark this answer as the "Best Answer" for your issue. DocuSign University http://dsucustomers.docusign.com
Justin Jiang
J
Justin Jiang
Established Contributor
Forum|alt.badge.img+12
  • Justin JiangEstablished Contributor
  • Established Contributor
  • May 2, 2024

Hello Alexandre, is this feature limited to certain accounts? 

Welcome to the DocuSign Community and University! Your feedback is immensely appreciated. If this answer resolves your issue, please feel free to give it a Like and mark it as the "Best Answer". This helps others in the community find the information they need. Visit us at http://dsucustomers.docusign.com for more resources and support.
J
J
Newcomer
Forum|alt.badge.img+2
  • JenlonNewcomer
  • Author
  • Newcomer
  • May 2, 2024

I may be missing something here but maybe it is the admin that has access to the settings page as I don’t seem to have a settings page. 

N
Community Moderator
Forum|alt.badge.img+17
  • nathaly.mongeCommunity Moderator
  • Community Moderator
  • May 16, 2024

Hello @Jenlon and @Justin Jiang ,

 

Welcome to the Docusign Community and thank you for posting your concerns!

 

I understand you where looking for the needs to view option as it was missing from your list.

 

You are correct, only the admin would be able to enable the feature as they have access to the Settings tab, if you haven’t done it yet, I recommend you contact your admin: Recipient Roles

 

And to answer your question @Justin Jiang, no, this feature should be included however it could be disabled by mistake in the backend in the cases the admin can not enable it:Compare eSignature plans & pricing

 

Let us know if you need further assistance with this.


Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
 

N
Community Moderator
Forum|alt.badge.img+17
  • nathaly.mongeCommunity Moderator
  • Community Moderator
  • May 31, 2024

Hello @Justin Jiang  and @Jenlon ,


If you found my response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.


Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

Code of ConductAccessibility statement

Docusign Community

Code of Conduct