Lack of security when Docusign emails a copy of a document

Question

Over the last few years I have signed documents in Docusign that required a social security # and the program emailed me a copy of the signed document. email isn’t encrypted so I am angry when this happens. When I talk to the agents who sent me the documents they don’t understand my concern and do not believe they have any control of the email. Please tell me what I can do to prevent this from happening again this week when I need to sign another contract?

Alejandro.Ramos · Accepted Answer

Hi @privettas,Thank you for reaching out to the Docusign Community. You can hide sensitive data entered into your text boxes by selecting the “Hide text with Asterisks” option offered as part of the Field Properties menu, located at the right hand of the screen after clicking or dropping your field.To prevent the documents to be attached to your email notifications, an administrator will also needto disable the “Attach documents to completion email” setting in Settings>Signing Settings>Envelope Delivery. More information on these topics can be found, here:How to Hide TextEnvelope DeliveryFeel free to let us know if you need further assistance with this.Best regards,Alejandro R. | Docusign Community ModeratorPlease click "Best Answer" below if you find my reply to be a valid solution to your issue!

privettas · Answer

Thanks. I didn’t know what envelope delivery meant.

Sign up

You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.

Docusign Community

You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.